Tata Consultancy Services (TCS) is one of the largest IT services providers in the world, competing with companies like Accenture and IBM. Despite challenges in the UK market, TCS has maintained strong relationships with its customers and continues to grow globally.
With a workforce of 600,000 employees worldwide, TCS is a key player in the IT services sector. The company’s UK head Amit Kapur acknowledged the difficulties faced in recent years due to macroeconomic events like Brexit, but noted that IT decisions have not slowed down. In fact, many UK businesses have used these challenges to reevaluate their operating models and seek services from providers like TCS.
Understanding the context of each customer’s business is crucial for TCS, as it helps them provide tailored solutions based on the needs of the clients. The company has seen an increase in long-term outsourcing deals and partnerships with customers, as businesses look for suppliers who understand their operations.
While TCS serves major industries like finance, pensions, and retail in the UK, the public sector is an emerging opportunity for the company. With a focus on artificial intelligence (AI) and cloud computing, TCS is evolving to meet the changing needs of its customers and staying ahead of industry trends.
Overall, TCS has adapted to the evolving IT landscape by investing in AI training for its employees and helping customers transition to cloud-based technologies. With a strong presence in the UK market and a commitment to innovation, TCS is well-positioned for continued growth and success in the future.