A survey of 800 IT leaders found that only 43% of organisations have seen improvements in operational efficiency after implementing generative artificial intelligence (GenAI) initiatives. The report, sponsored by Hitachi Vantara and conducted by Enterprise Strategy Group, emphasizes the importance of having a modern IT infrastructure to support GenAI.
According to the survey, 71% of IT decision-makers believe that their infrastructure needs to be updated before pursuing GenAI projects. The report suggests that a robust, scalable, and secure infrastructure foundation is essential for maximizing GenAI performance and building trust within organizations.
Nearly 19% of IT decision-makers said they are somewhat prepared for GenAI, indicating that they have some capabilities but may need enhancements. Enterprise Strategy Group recommends working with stakeholders across the business to strengthen the IT infrastructure foundation.
The study also highlights the need for IT decision-makers to navigate data and model selection to unlock the true potential of GenAI in the enterprise. The report suggests that managing data with the right infrastructure will improve accuracy and reliability as data and business conditions evolve.
In terms of model preferences, 24% prefer proprietary tools with some external elements, 23% prefer open source tools with some commercial components, and 32% mainly use commercial tools with some open source elements.
Ayman Abouelwafa, chief technology officer at Hitachi Vantara, emphasized the need for a strong and secure infrastructure to fully leverage the power of GenAI. He noted that while many enterprises are adopting GenAI, the foundation for successful implementation is not yet fully established.