Research from security association ISACA has found that while over three-quarters of technology leaders believe digital trust is important for digital transformation, many are not putting in the necessary effort to address it. The study revealed that 77% see digital trust as crucial, with 82% expecting it to become even more important in the future. However, 71% are not conducting staff training on the issue and only 21% plan to increase funding for such initiatives.
Furthermore, the study indicated that many respondents are uncertain about how to improve digital trust in practice, with 75% unsure of the necessary steps and 77% not measuring the maturity of their digital trust practices. The main obstacles identified were staff skills and training, lack of leadership support, and inadequate processes and governance practices.
ISACA emphasized the need for a collaborative approach across departments to enhance digital trust and recommended working with trusted partners to develop a step-by-step framework for training and implementation. The organization also highlighted the importance of using a trust framework to enhance digital trust practices, as only 15% of respondents currently do so.
To address these issues, ISACA is promoting its Digital Trust Ecosystem Framework (DTEF) resource, which offers indicators and controls that can be customized to fit an organization’s needs and goals. The framework aims to help businesses achieve a higher level of digital trust and improve their overall cybersecurity posture.